Privacy Policy

Privacy Policy Information

Last Updated: September 8, 2026

At TandJ Optics, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect information when you visit or use our website.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

Depending on how you use our website, we may collect information such as:

  • Name

  • Mobile number

  • Email address

  • Billing or delivery address

  • Product and order information

  • Prescription-related information provided by you

  • Information submitted through contact or enquiry forms

  • Any other information you voluntarily provide to us

We may also automatically collect limited technical information when you visit our website, such as:

  • IP address

  • Browser type

  • Device information

  • Operating system

  • Pages visited

  • Date and time of website access

  • General website usage information

2. How We Use Your Information

We may use the information we collect to:

  • Respond to your enquiries and requests

  • Process and manage orders

  • Provide optical products and services

  • Prepare prescription eyewear where applicable

  • Communicate with you regarding your order or enquiry

  • Provide customer support

  • Process payments through applicable payment service providers

  • Improve our products, services, and website

  • Maintain website security

  • Detect and prevent fraud, misuse, or unauthorized activity

  • Comply with applicable legal and regulatory requirements

We will use personal data only for lawful purposes and in accordance with applicable data-protection requirements.

3. Prescription Information

If you provide prescription details to TandJ Optics, such information may be used to fulfil your eyewear or optical-service requirements.

You are responsible for ensuring that the prescription information supplied to us is accurate.

Prescription information will not be used for unrelated purposes unless permitted or required by applicable law.

4. Cookies and Similar Technologies

Our website may use cookies and similar technologies to improve website functionality and user experience.

Cookies may help us:

  • Remember preferences

  • Understand how visitors use the website

  • Improve website performance

  • Maintain website functionality

  • Analyse website traffic

You may be able to control or disable cookies through your browser settings. Disabling certain cookies may affect some website features.

5. Sharing of Personal Information

TandJ Optics does not sell or rent your personal information to third parties.

We may share relevant information with trusted third parties where reasonably necessary to provide our services, including:

  • Payment processors

  • Delivery and courier partners

  • Website hosting and technology providers

  • Service providers assisting with website operations

  • Professional advisers where necessary

  • Government authorities or law-enforcement agencies where required by law

Third parties receiving information from us are expected to handle it appropriately and only for the relevant purpose.

6. Payment Information

Where online payments are available, payment transactions may be processed through third-party payment gateways.

TandJ Optics generally does not need to store your complete debit-card, credit-card, or banking credentials.

Payment information may be handled directly by the applicable payment service provider according to its own privacy and security policies.

7. Data Security

We take reasonable measures to protect personal information against unauthorized access, misuse, alteration, disclosure, or loss.

However, no method of transmitting or storing information online can be guaranteed to be completely secure.

You should also take reasonable precautions when sharing personal information online.

8. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including fulfilling orders, providing services, maintaining business records, resolving disputes, preventing fraud, and complying with legal obligations.

When personal information is no longer required, it may be deleted or securely disposed of, subject to applicable legal requirements.

9. Your Privacy Rights

Subject to applicable law, you may have rights relating to your personal information, including the ability to:

  • Request information about the personal data we process about you

  • Request correction of inaccurate or incomplete information

  • Request deletion of personal information where legally applicable

  • Withdraw consent where processing is based on consent

  • Raise a concern or complaint regarding the processing of your personal information

Requests may be subject to verification and applicable legal requirements.

The applicable data-protection framework in India provides individuals with rights concerning their personal data and specifies obligations for organizations processing such data.

10. Marketing Communications

If you provide your contact information and consent to receive promotional communications, TandJ Optics may contact you about products, offers, services, or updates.

You may request to stop receiving promotional communications at any time.

Transactional or service-related communications may still be sent where necessary, such as order confirmations, delivery updates, or important service information.

11. Children’s Privacy

Our website is not intentionally designed to collect personal information from children without appropriate consent or authorization where required by applicable law.

If you believe that a child has provided personal information to us improperly, please contact us so that we can review and take appropriate action.

12. Third-Party Websites

Our website may contain links to third-party websites, payment services, social-media platforms, or other external services.

TandJ Optics is not responsible for the privacy practices or content of third-party websites.

We recommend reviewing the privacy policies of third-party services before providing them with personal information.

13. Changes to This Privacy Policy

TandJ Optics may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements, or privacy practices.

Any updated version will be published on this page with a revised “Last Updated” date.

We encourage you to review this page periodically.

14. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact TandJ Optics using the contact details provided on our website.

TandJ Optics
Website: https://tandjoptics.com/

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